Venue Search Policy

1. Aim

The aim of this Policy is to outline the circumstances in which MAK Integrated Services Limited might decide to stop and search consumers in order to meet the venue requirements in line with the SIA training and requirements

2. General principles

The searching of consumers who attend venues that MAK Integrated Services Limited provide security services for, the search will only be carried out by trained/licenced staff members.

The security personnel will outline the following prior to any search being carried out:

  1. explain the reason for the search (i.e. random search);

  2. the searches carried out will not be of an intimate nature and therefore it should not usually be necessary for searches to be carried out by someone of the same gender as the individual being searched;

  3. the individual being searched may request that the search is undertaken by a person of the same gender. This should be explained and the individual requests this before the search commences;

  4. a non-intimate search covers a variety of types of searches i.e. physical property being searched such as lockers, drawers, bags, exterior clothing being worn by or belonging to the team member (pockets of coats, jeans etc);

4. Searching of bags

MAK Integrated Services Limited reserves the right to search the bags of any individual wishing entrance to a Treadstone venue

If it is intended to carry out a search, the individual who owns the bags being searched will be asked to come to a private area. The individual will either be asked to empty their bag or will be asked to give the bag to the person carrying out the search for him/her to look and search inside. If the individual is required to empty the bag the person carrying out the search will then inspect the empty bag.

5. Other searches

On some occasions it might also be deemed appropriate to search other items – for example coats. In such a situation the individual being searched will be asked to come to a private area. The individual will be asked to allow the search to proceed.

6. Refusing to allow a search

Search is a condition of entry, the consumer has the right to refuse search however they would not then be permitted into the venue

8. Frequency of searches

There is no limitation on the number of occasions on which an individual can be searched.

10. Complaints about the search process

Any complaints about the search process should be addressed to the Treatstone Management Team